Privacy Policy

Who we are

This Privacy Policy describes how Lunara AI LLC ("Lunara", "we", "us") collects, uses, and shares information when you use our websites and services, including lunaradynamics.com and related products (collectively, the "Services").

Information we collect

• Account and contact information: name, email, organization, and any details you provide when contacting us.
• Usage and device information: pages viewed, actions taken, IP address, browser/OS, and general location inferred from IP.
• Communications and support: messages you send to us and their metadata (e.g., time, channel).
• Customer content: information you upload or provide for use with the Services. You retain ownership of this content; we process it only to provide and improve the Services.
• Cookies and similar technologies: used for essential functionality, security, and basic analytics. We do not sell personal information.

How we use information

• Provide, maintain, and improve the Services.
• Personalize features and respond to inquiries.
• Monitor performance, troubleshoot, and ensure security.
• Comply with legal obligations and enforce our terms.
• Communicate about updates, security, and administrative matters.

Legal bases (EEA/UK)

Where GDPR or UK GDPR applies, we process personal data based on one or more of the following: performance of a contract, legitimate interests (e.g., security and service improvement), legal obligations, and your consent where required.

Sharing and disclosure

• Service providers: we use vendors (e.g., hosting, analytics, email) who process data on our behalf under contracts that require appropriate security and confidentiality.
• Legal and safety: we may disclose information to comply with law, protect rights, prevent fraud or abuse, or respond to lawful requests.
• Business transfers: in a merger, acquisition, or asset sale, information may be transferred as permitted by law.
• We do not sell personal information or share it with third parties for their advertising purposes.

Google user data

If you choose to sign in with Google or connect Google services (e.g., Gmail, Calendar, Drive) to Lunara, we will only request the minimum scopes necessary to provide the feature you select. We use Google user data solely to provide and improve those user‑facing features and not for advertising. We do not transfer Google user data to third parties except as required to provide the Services, comply with law, or with your explicit consent. Our use of Google data complies with the Google API Services User Data Policy, including the Limited Use requirements.

Learn more: Google API Services User Data Policy

International transfers

We may transfer information to countries outside your own for hosting or processing. When we do, we use lawful transfer mechanisms and safeguards appropriate to the nature of the data.

Data retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. We delete or anonymize data when it is no longer required.

Security

We implement technical and organizational measures designed to protect information. No method of transmission or storage is 100% secure, but we continuously improve our safeguards.

Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, contact hello@lunaradynamics.com. If you are in the EEA/UK, you may also lodge a complaint with your local supervisory authority.

Children’s privacy

Our Services are not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child provided information, contact us to request deletion.

Changes to this policy

We may update this Policy from time to time. We will post the updated version on this page and adjust the effective date above.